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AUTOFLUG fullSERVICE

CUSTOMER SUPPORT

CUSTOMER SUPPORT

At AUTOFLUG, we prioritize the provision of individual support to demanding customers. Our maintenance and customer support concepts are always customized – from individual maintenance tasks to full-service contracts including technical support on location, through to technical training, education and seminars for employees and users.

MAINTENANCE, REPAIR & OVERHAUL

MAINTENANCE, REPAIR & OVERHAUL

As a service partner, we are responsible for the maintenance and further development of the technical systems to ensure that they are ready for use. This includes the professional maintenance of textiles, mechanical and electromechanical components, as well as the purchasing and storage of spare parts.

INTEGRATED LOGISTIC SUPPORT

INTEGRATED LOGISTIC SUPPORT

At AUTOFLUG, sophisticated technical systems are always in the best of hands, at all times, worldwide. As a reliable and competent process partner, we offer our customers from the worlds of industry and military forces the latest logistics solutions and holistic services throughout the lifespan of their technical systems.

CUSTOMER SUPPORT

In addition to the individualized consultation concepts, our service includes a Customer Service Center which is available to our customers as a key personal contact for every task surrounding sales and service. At customer request, we also offer special AOG concepts that are customized to your requirements so as to enable the continuous availability of critical spare parts or to support you directly on location on the basis of on-site support.

 

To allow for the smooth completion of repairs, we also offer you individual repair and maintenance kits. In addition to spare parts, these kits can also contain tools and documentation. We are also able to create an individual training offer for you if required. Whether it is for individual products, groups of products, users or trainers – the customer receives training that is customized to their requirements.

MAINTENANCE, REPAIR & OVERHAUL

AUTOFLUG has been cooperating closely with the Bundeswehr (the German Federal Military) for the maintenance and overhaul of ejector seats on the TORNADO and EUROFIGHTER weapon systems, as well as specialist aircraft equipment, for over 10 years. AUTOFLUG is responsible for the packaging of parachute systems and emergency equipment for military task forces.

 

A further key focus is on the provision of services for Bundeswehr equipment which has been in use for more than 50 years, in the interests of guaranteeing rescue and protection services to people. AUTOFLUG guarantees the provision of professional and expert repair and maintenance service throughout the lifespan and use of the equipment.

AUTOFLUG SERVICES FOR AGED EQUIPMENT

ARTIFICIAL HORIZON – ALTITUDE DISPLAY

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Intended purpose
  • Part of the altitude display system
  • Display of roll and pitch flight position and turning speed
  • Fitted turn-and-bank display with spirit level
  • Completion of apparent vertical curves
Configuration and technical functionality
  • Hermetically sealed, filled with helium-nitrogen mix
  • Freely moving attitude indicator
  • Display of the roll and pitch position (according to the aircraft symbol and
    scale ring)
  • Line of the horizon tracked according to the earth’s horizon
  • Servo amplifier per axis, one synchro and one motor-tachometer generator
Services provided by AUTOFLUG
  • Servicing and maintenance of the artificial horizon and servo amplifier assembly groups
  • Repairs
  • Functional checks and tests including evaluation and acknowledgment of test logs
  • Planning and purchasing of spare parts
  • Obsolescence management

TORQUE DISPLAY

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Intended purpose
  • Display of the torques of both engines
Configuration and technical functionality
  • 2 identical systems, per system
    • Gear assembly with indicator
    • Connected with potentiometer and motor
  • Hermetically sealed casing, with nitrogen-helium mix
  • Display on circular scale via double indicator system
  • Servo drive adjusts potentiometer via precision gear
Services provided by AUTOFLUG
  • Servicing and maintenance
  • Repair (replacement of components)
  • Tests (for example, electricity and signal drop-out test, display error test, gage test)
  • Conservation
  • Planning and purchasing of spare parts
  • Obsolescence management

FUEL LEVEL MONITORING DEVICE

REFUEL TRANSFER CONTROL UNIT
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Intended purpose
  • Processes signals of the maximum fill and empty capacity sensors
    • Maximum fill, empty capacity and decanting signals
  • Controls the fuel pumps, valves and display lights in the refueling and decanting system
Configuration and technical functionality
  • Hermetically sealed
  • No display or operating elements
  • 4 printed circuit boards, containing electronic switching circuits for refueling and decanting processes
    • 2 identical switching circuits for the left and right fuselage tanks and external wing-mounted tank
    • 1 switching circuit in each tank of the front and rear fuselage tank group
    • 1 switching circuit for each left and right internal wing-mounted tank
  • Device measures 2 thermistor statuses
  • Control unit distinguishes between dry and wet through electrical voltage drop
Services provided by AUTOFLUG
  • Servicing and maintenance
  • Repair (replacement of components)
  • Functional checks and tests (leak test, for example)
  • Conservation
  • Planning and purchasing of spare parts
  • Obsolescence management

FUEL LEVEL INDICATOR

WITH AND WITHOUT DISPLAY SELECTION
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Intended purpose
  • Forms part of the functional equipment of the cockpit
  • Has the purpose of displaying the available fuel volume
Configuration and technical functionality
  • Hermetically sealed, filled with helium-nitrogen mix
  • Counter module and drive, electronic unit with 2 printed circuit
    boards and backshell
  • Continuous fuel levels display
  • Display of total supply (counter module)
  • Display of individual tanks or tank groups (indicator system)
  • Control circuit of the display unit encompasses signal amplifier,
    voltage amplifier, signal converter, servo amplifier, actuation mechanism
  • Selection of display via supply display selection key
  • Encoder for visual display unit and remote display system
Services provided by AUTOFLUG
  • Maintenance
  • Repair
  • Tests
  • Conservation
  • Planning and purchasing of spare parts
  • Obsolescence managemen

ENGINE TORQUE

MEASURED VALUE AMPLIFIER
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Intended purpose
  • Measures and calculates the phase angles of two torque signals
  • Resulting signals control 2 torque displays
Configuration and technical functionality
  • 9 contact terminal assemblies, transformer, panel sub-assembly
  • Hermetically sealed
  • Connection with electromagnetic instrument transformers to 2 engines
  • Instrument transformers respond to torque
  • Transfer of torque and temperature equalization signal
  • Conversion, comparison and amplification of signals
  • Resulting signal is sent to the torque display
Services provided by AUTOFLUG
  • 9 Servicing and maintenance
  • Repair (replacement of components and assembly groups)
  • Testing
  • Conservation
  • Planning and purchasing of spare parts
  • Obsolescence management

HEADING GYRO SYSTEM

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Intended purpose
  • Stabilized display of the aircraft heading (360° field)
  • Line driver provides heading signals
  • Control of heading display or radio compass and autopilot
  • Compass-supported heading gyro system or free gyro with limited migration
Configuration and technical functionality
  • Heading gyro, amplifier, control device, compensating device, magnetic field probe and compensator
  • Provides heading and directional information for yaw channel

“TRACKING” OPERATION TYPE

  • Automatic correction of natural gyro errors
  • Evaluation of the direction of the horizontal earth magnetic field
  • Display of the magnetic heading
  • Counteracts long-term gyro migration
  • Heading gyro stabilizes display
  • Compensation of short-term instability of the magnetic field probe

“HEADING GYRO” OPERATION TYPE

  • Natural gyro errors are not taken into account
  • No alignment to error-prone magnetic heading
  • In the case of extended turning flights, in Polar regions or in the vicinity of extensive magnetic fields
Services provided by AUTOFLUG
  • Servicing and maintenance
  • Repair
  • Testing of the drift, balance and precession speed,
    testing for minimum target values and troubleshooting
  • Planning and purchasing of spare parts
  • Obsolescence management

HEADING AND PROTECTION DEVICE

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Intended purpose
  • Automatic connection to alternating current bus bars
  • Protection of the on-board alternators
  • Fixed frequency (400 Hz) or alternating frequency (380-1,000 Hz)
  • Nominal voltage 115/200V

Protection against fault due to:

  • Under- and overvoltage
  • Underfrequency
  • Overload
  • Short circuit of supply lines
  • as a possible result of overfrequency and underspeed
Configuration and technical functionality
  • Receipt of signals by underspeed detector
  • On and off function responds to voltage and frequency

Base plate with

  • Electronic circuits
  • Connector strips
  • Supply rectifier transformer
  • 2 inductor coils
  • 19-pole plug connector
Services provided by AUTOFLUG
  • Servicing and maintenance
  • Repairs
  • Functional checks and tests
  • Planning and purchasing of spare parts
  • Obsolescence management

FUEL LEVEL SIGNAL TOTALIZING DEVICE

LOW LEVEL MONITORING AND DISTRIBUTION UNIT
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Intended purpose
  • Low fuel level warning if minimum is fallen short of
  • Automatic de-fueling of internal wing tank
  • Distributor unit for input terminal voltages and signal current
Configuration and technical functionality
  • Hermetically sealed, filled with helium-nitrogen mix
  • Potentiometer for setting the threshold voltage
  • 3 printed circuit boards and relay module for electronic switching circuit
  • 3-functions device
    • Replaces LLW control unit and distributor unit
    • Measures the distribution of engine fuel in the fuselage tank
    • Discharging of the engine fuel in aerofoil tanks
Services provided by AUTOFLUG
  • Servicing and maintenance
  • Repair
  • Functional checks and tests
  • Conservation
  • Planning and purchasing of spare parts
  • Obsolescence management

INTEGRATED LOGISTICS SUPPORT

AUTOFLUG has been a reliable and acknowledged partner for the maintenance of military aircraft equipment and a service provider in the field of logistics consulting for many years. We are available to assist our customers with our comprehensive logistics support service and the purchasing and storage of spare parts throughout the life cycle of their products and rescue systems.

 

We also support our customers with the creation of logistics and maintenance concepts, including the independent definition and determination of requirements for spare parts. In this context, we analyze and optimize product designs during the developmental phase in terms of the subsequent provision of logistical assistance and handling in the area of support. The consistent objective of the AUTOFLUG logistics concepts is to achieve the highest possible level of system availability throughout the lifetime of a product.

LIFE-CYCLE SERVICES – FOR THE HIGHEST SYSTEMS AVAILABILITY

Upon customer request, we can carry out the compilation and management of technical documentation such as spare parts catalogs, servicing and repair handbooks, operating instructions and test certification, as well as the completion of the alteration service for documentation (on-call or permanent).

TECHNICAL LOGISTICS SUPPORT

TECHNICAL LOGISTICS SUPPORT

OBSOLESCENCE MANAGEMENT

OBSOLESCENCE MANAGEMENT

AUTOFLUG offers a full obsolescence management service. This encompasses predictive needs analysis and needs planning, and also includes the needs-based new constructions, qualification and purchasing for current projects.

AUTOFLUG offers you logistic support analysis according to ASD S3000L. Among others, this includes forecasting the future resource needs for the maintenance of materials, the analysis of data in terms of reliability and maintainability (RAM), failure mode, effects and criticality analysis (FMEA/FEMCA) as well as a reliability-centered maintenance analysis for preventive measures (RCMA), level of repair analysis (LORA) and material transfer agreements (MTA).

LOGISTIC SUPPORT ANALYSIS

LOGISTIC SUPPORT ANALYSIS

LIFE CYCLE COST MANAGEMENT

LIFE CYCLE COST MANAGEMENT

We support you with the introduction of life cycle cost management (LCCM) for your products. In addition to the development of costing models, this includes the creation of a database for supporting the transparency and clarity of decision-making.